CLOUD SOLUTION ARCHITECT - INFRASTRUCTURE

With over employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
he Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.
icrosoft aspires to help our customers achieve their own digital transformation, leveraging the power of the Microsoft cloud solutions and services.
To help drive this effort, Microsoft is investing in the creation of Customer Success dedicated team that will play a key role in helping Microsoft customers achieve this digital transformation through successful adoption of Microsoft Cloud solution and Services.
he Customer Success team will drive change management and adoption activities with key business decision makers and IT decision makers, helping reduce implementation risk, driving usage of existing solutions, and identifying opportunities to accelerate the path for customers to realize business value from their investments.
We are looking for a highly motivated Azure Infrastructure Cloud Solution Architect (CSA) in our Global Customer Success organization.
This pivotal role is customer-facing and encompasses a broad range of responsibilities mainly focusing on Migrations to Azure Platform.
You will own the Azure infrastructure technical customer engagements providing subject matter expertise including architectural design sessions, specific implementation projects and/or pilots.
The ideal candidate will have experience in customer facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive core Infrastructure solutions and Datacenter migrations.
You will be implementing technical strategies for customer success, you''ll drive upskilling initiatives, guide field teams in technical execution, and actively contribute to IP creation.
Your role extends to fostering collaboration across groups for the development of customer-ready content.
You will act as a linchpin between field teams and the Global Customer Success organization.
You''ll collaborate closely with the Product group to integrate the latest advancements.
Drive high priority customer initiatives in collaboration with customers and in the Microsoft field.
This is also a customer-facing role, responsible for providing end-to-end technical guidance and expertise.
If you''re passionate about driving excellence in both strategy and execution, join us in shaping the future of our Customer Experience in Azure.
his role is flexible in that you can work up to 100% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.