BUSINESS & STRATEGY PROJECT MANAGER

We are looking for a talented Business & Strategy Project Manager within our Experience practice in Dentsu Creative.
Descripción de puesto.
This role is about more than just managing projects—it’s about partnering with clients to drive strategic business transformation.
By designing and implementing digital initiatives, you’ll play a key role in reshaping businesses while making a real, positive impact on people's lives.
To succeed, you’ll need strong project and account management expertise, the ability to build and maintain long-term client relationships, and a strategic mindset to identify new business opportunities while positioning the agency as a trusted partner.
You’ll serve as the bridge between clients, internal teams, and business stakeholders, ensuring seamless execution of digital initiatives while driving growth and innovation.
Key Responsibilities.
Define and execute digital transformation strategies, optimizing processes and enhancing customer experiences.
Lead organizational change management, helping businesses adopt digital tools and workflows.
Act as a strategic advisor, aligning digital solutions with client business goals.
Develop and nurture long-term client relationships, driving satisfaction and business growth.
Gain a deep understanding of clients' businesses, processes, and challenges to ensure project success.
Oversee end-to-end digital transformation projects, ensuring on-time, high-quality delivery.
Define project scope, objectives, timelines, and resource allocation, managing risks and dependencies.
Lead cross-functional teams to execute digital initiatives efficiently.
Leverage strong organizational skills to manage client relationships and consulting engagements.
Prepare and present research findings, workshop summaries, and strategic recommendations to clients.
Apply design thinking, sprint-based strategy, planning, and prototyping best practices.
Research trends and innovations to validate strategic hypotheses.
Stay ahead of industry trends in AI, automation, customer experience, and data-driven marketing.
Ensure quality control, reviewing deliverables before client presentations.
Foster a positive and collaborative team culture, ensuring alignment with the company’s vision and values.
Identify and develop new business opportunities within existing accounts and beyond.
Collaborate with sales and leadership teams to craft compelling pitches and proposals.
Requirements.
5-6 years of experience in Experience Design, Strategy, and Digital Transformation.
Strong problem-solving skills and attention to detail.
A growth mindset, with a passion for continuous learning and innovation.
Hands-on experience in user research and usability testing techniques.
Deep knowledge of service design and design thinking principles.
Experience working with lean methodology.
Strong ability to collaborate with Project Managers, Designers, Art Directors, and Developers.
Data-driven decision-making approach.
Strategic thinking with the ability to develop and implement a Design Strategy.
Proven ability to build strong client relationships and expand project scope.
Exceptional communication, storytelling, and presentation skills to articulate design decisions effectively.
Proficiency in spoken and written English.
What we offer.
A dynamic and stimulating work environment with opportunities for professional growth.
Opportunities to work with high-profile clients and on innovative projects.
Continuous training and skill development.
If you believe you match these skills, please apply! We look forward to meeting you! #LI-DNI Ubicación.
Milan Brand.
Dentsu Creative Tipo hora.
Tiempo completo Tipo de contrato.
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About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences.
Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients.
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We’re leading the way – helping to build a more sustainable planet.
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In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
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