BOTTEGA VENETA CLIENT ADVISOR - VM AMBASSADOR

Summary Bottega Veneta – inspiring individuality with innovative craftmanship since .
Creativity lies at the heart of all that we do.
Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook.
An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description We are currently seeking a Client Advisor – VM Ambassador as part of our dynamic team in our Roma Condotti Store.
SALES PERFORMANCE * Finalizes sales targets achievements in line with Company strategy * Efficiently manages time to accomplish the tasks assigned * Represents Bottega Veneta brand image CLIENT EXPERIENCE * Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey * Collects and updates client information to ensure an efficient use of CRM * Embraces the clienteling culture of building strong and long-term relationship with clients STYLING * Understands luxury, the collections and fashion trends * Works on silhouettes, brings alternative items to get clients to discover more about the collection * With the creative vision in mind, confidently advices clients as to how they can style the pieces STORE OPERATIONS * Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information * Knows and applies company policies, procedures and guidelines VM ACTIVITIES * Provides store setup support and cooperates with HQ VM during the store setup / windows special installations.
* Regularly checks the store setup and guarantees the VM guidelines are respected * During the morning briefing, updates the colleagues about any VM changes.
* Fills in the specific monthly VM report to be sent to HQ VM at the end of each month.
Who you are.
* Fluency in English and Italian is mandatory * At least 3 years of previous experience in Fashion & Luxury contexts, preferably in with Visual Merchandising focus * Excellent client service attitude as well as communication and emphatic skills                   * Good team player that works in partnership with in-store colleagues and HQ VM team * Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio * Ability to share the VM inputs and make sure that all the team respect/understand them.
* Attention to details and aims to achieve the highest quality standards.
Why work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.
Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce.
We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type Regular Start Date Schedule Full time Organization B.
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ITALIA S.
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