ASSISTANT STORE MANAGER - ARMANI EXCHANGE A|X ROMA

Giorgio Armani S.
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The Armani Group is a leading company in the fashion and luxury sector, with more than employees.
Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents.
With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in , expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.
Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years.
The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word.
a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style.
He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and purpose of the job.
Within the Armani Exchange A|X Store in Rome, you will join the team as Assistant Store Manager.
You will support the Store Manager in managing the store and the team, taking care of operations management and performance maximization (sales volume, profitability, customer portfolio, etc.).
You will work in close contact with the Client Advisors by infusing energy into the team through your commitment and lead with passion in order to stimulate achievement of the best possible results.
All these efforts aim to offer excellence in customer service.
You will be in charge of the development of each Client Advisor, identifying the strengths and areas for improvement, training and coaching them daily.
Responsibilities.
Push sales and profitability Monitor and perform a sales ritual in line with brand policy ensuring the team provide excellent customer service (presales, in-sales, aftersales) Analyze objectives provided by the Store Manager to the Client Advisors and verify their achievement Regularly review each Client Advisor’s client book to ensure clients’ contact details and purchases are properly logged Ensure impeccable aesthetics in the store taking care of internal visual and windows display following VM guidelines Organize and conduct staff induction programs, trainings and morning briefings Observe and apply Company policies and procedures, ensuring that all directives are observed in the store Support the Store Manager on staffing roster and annual leave, always ensuring proper coverage of the selling floor and smooth store operations Oversee management of warehouse space and ensure availability of the full range of items in the collection.
Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools Supervise goods receiving and stock management are always efficient and timely Help the Store Manager maintaining organization of administrative responsibilities and supervise cash procedures and regulations Take an active role in inventory     Requirements   Must have skills.
3+ years of experience in the same role, possibly within the Fashion & Luxury industry Analytical skills and KPI knowledge Higher education diploma and/or degree Fluent knowledge of English and Italian Managerial skills and customer service skills Outstanding communication and interpersonal skills Excellent team leadership skills Responsibility and reliability   We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal.
yours and our growth.