ACCOUNT MANAGER, SLAVE FREE ALLIANCE

Slave-Free Alliance is an international social enterprise, wholly owned by global anti-slavery charity Hope for Justice. Slave-Free Alliance started in 2018 and provide services to global companies and public bodies seeking to protect their operations and supply chains against the risks of modern slavery and labour exploitation. If you’re looking to make a difference, this is the place for you. Slave-Free Alliance and Hope for Justice are committed to the principles of equity, diversity and inclusion. Slave-Free Alliance and Hope for Justice are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and passion for human rights then we strongly encourage your application regardless of your background. · Develop, nurture and grow existing relationships with defined portfolio of existing UK SFA members & clients. · Establish robust contact strategy in line with Member needs. · Lead quarterly and annual membership reviews with SFA TSM & Training teams to ensure we are delivering exceptional customer service and maximising all revenue opportunities within our membership and existing client base. · Ensure that SFA membership renewals are managed in a timely manner within the initial membership period and into additional membership periods to maximise retention · Work cross-functionally to develop compelling proposals for SFA members/ clients for additional service sales. · Work cross-functionally to ensure SFA service contracts are delivered on time and to the agreed specification. · Develop and deliver a comprehensive annual membership engagement plan. · Develop, manage and maintain detailed Account Plan for each Member. · Provide monthly revenue forecasts for existing members and clients. · Be the SFA representative on agreed external modern slavery working groups. · Support TSM team in creation of new products · Support SFA Accounts Director’s accounts when required or within the modern slavery working groups. · Support in data collation for ESB. · Work at all times in line with SFA policies and procedures and the wider strategy, culture and ethos of Slave-Free Alliance/ Hope for Justice. · Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise. · Proven account management experience at a senior or director level. · Experience of working in a high growth business · Minimum 5 years business to business experience Benefits of working at Slave-Free Alliance and Hope for Justice Slave-Free Alliance and Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff. We are a Living Wage Employer. As part of Slave-Free Alliance and Hope for Justice, you will benefit from an excellent package including: · 28 days annual leave plus bank holidays · 1 day Marriage Leave · Enhanced employer pension contributions · Company sick pay · Enhanced maternity and paternity pay · Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers · Free, confidential Employee Assistance Programme for staff and their family · Professional development opportunities · Professional memberships paid · Flexible and hybrid working Role Details Job type: Full Time (37.5 hours per week) Salary: up to £35,000, dependent on experience. Closing date: 6th December 2024 Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible. Location: Flexible / Remote (UK-based, with UK & International travel as well as regular travel to Manchester head office) All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy – to view this please . Hope for Justice participates in the . In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your understanding.