ACCOUNT MANAGER - ITALY (THEY/SHE/HE)

nbsp; If you’re here, it’s because you’re looking for an exciting ride.  A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.  We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.  Not your usual app.
We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than local restaurants, grocers and supermarkets, and high street retail stores.
We operate in more than cities across 23 countries.  Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology.
For us, every day is filled with purpose.
What makes our ride unique?  � Our culture and strong values.  💪 Our career development philosophy.  � Our commitment to being a force for good.  We have a vision.
To give everyone easy access to anything in their cities.
And this is where your ride starts.
  YOUR MISSION As part of the Long Tail Account Management team, you will be directly responsible for managing and growing a portfolio of partners on our Glovo platform.
You will work with the support of other account managers and be part of a local cross-functional team.
THE JOURNEY Manage and nurture existing relationships with partners from small-medium local businesses Analyze partner performance and provide support to optimize their presence on the platform Help partners achieve monthly goals through targeted investments in ads and promotions Develop strategies and assist in creating processes to enhance portfolio management and maximize partner performance Coordinate with the team to effectively manage account requests WHAT YOU WILL BRING TO THE RIDE The ideal candidate has a natural commercial attitude, understands the corporate world, and is highly methodical with a strong sense of customer service.
2+ years of experience in account management or similar roles, with a positive track record in B2B account management Strong negotiation and time management skills Good analytical skills Excellent verbal and written communication skills, with an ability to build relationships Results-oriented, with a history of exceeding performance targets; experience in upselling ads and promotions is a plus Ability to work independently and as part of a team Adaptability in a dynamic work environment Familiarity with CRM fundamentals; knowledge of tools like Salesforce is a plus Familiarity with MS Office or Google Suite Fluent in Italian and English Based in Milan Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
Feel free to note your pronouns in your application (e.
., she/her/hers, he/him/his, they/them/theirs, etc).
We believe driven talent deserves.
💪 Top-notch private health insurance to keep you at your peak.
� Monthly Glovo credit to satisfy your cravings! �� Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave.
🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
We know that the best ideas come from a mashup of brilliant diverse minds.
This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.
We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
So, ready to take the wheel and make this the ride of your life?  Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!