HEALTHCARE PROJECT TEAM LEADER

QuiCare is a company leader in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families . QuiCare is partnered with the most important pharmaceutical companies developing Patient Support Programs to improve patient adherence to therapy. We put our heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure? As a Healthcare Project Team Leader, you will contribute by: Developing and achieving internal KPIs; analyzing KPIs promptly, highlighting deviations and introducing corrective actions; Managing projects in their entirety: design and planning of activities, verification of progress, strict adherence to delivery deadlines; Providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, efficient manner, communicating with a diverse population using well-developed interpersonal skills; Facilitating patient access to medication, monitoring their adherence to therapy, and providing them information about para-pharmaceutical products (by phone, chat); Implementing and delivering solutions to the relevant stakeholders (Patients, Pharmacies, Pharmaceutical companies, doctors); Managing the activity plan in own territory accounts with respect to the laws, ethics, and compliance governing pharma professionals; Communicating effectively with team members and patients in all aspects of service; Building, monitoring, and tracking implementation of KPIs. Measuring value and impact; Driving excellent usage of different channels through local omnichannel strategy, planning, and solution development; Collecting and sharing insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem; Being the contact person for ad hoc projects where required by company needs; Reporting and managing Individual Case Safety and Product Quality Complaints; Managing other team members and ensuring all employees under your management have the proper tools needed to perform and grow within their roles; Working with the rest of the management team to grow and improve short and long-term activities; Managing 3rd party contract resource arrangements; Interfacing directly with pharmaceutical companies; Developing medical information projects; Able to make presentations in PPT; Be confidential with project documentation (reports and presentations); High level with Excel; Bachelor's degree in pharmaceutical chemistry and technology, pharmacy, chemistry, industrial chemistry, biological sciences, medicine and surgery, or veterinary medicine; Licensed to practice and registered to practice; Experience in practical work concerning qualitative analysis of medicines, quantitative analysis of active substances, tests and verifications necessary to ensure the quality of medicines, for a period of at least two years in companies authorized to produce medicines; Experience in pharmacovigilance management is welcome; You are a dynamic person with strong value commitment and a strong team player with excellent communication, sales ability, and negotiating skills; Capacity to identify and analyze medical, scientific, and therapeutic area opportunities and problems, and make proposals for appropriate improvements; You are able to create awareness of patient journeys; You are able to understand the health ecosystem and how it changes over time, and use that to inform access strategy and planning; You are able to understand the implications of new issues and trends on the stakeholder’s business, leading to a deeper understanding of the stakeholder’s business and strategy; You are able to identify networking opportunities to enhance the value offering to patients and translating customer needs into effective and effortless solutions; You are a problem solver; You demonstrate the ability to perform at a high level even under strenuous circumstances; Interest in working in a fast-paced and rapidly-changing environment and be able to prioritize; Italian native level and English C1 level, reading, speaking, writing, and understanding . Any additional languages would be beneficial; You can manage and motivate a team in a fast-paced environment: you already have experience in leading and defining projects, collecting requirements, designing process solutions; Practical mindset: you’re able to find practical and simple solutions to complex problems, without sacrificing any quality or core functionality; You have excellent customer service and interpersonal skills; You’re an agile, forward-thinking innovator: you’re able to thrive with your team, even as you manage occasional ambiguity and/or conflicting priorities and demands; Flexibility: you commit the time required to get the job done properly, and you’re willing and able to carry out flexible schedules and shifts; You’re able to objectively step back from situations to look at the bigger picture while maintaining your meticulous attention to detail; You’re able to work with data, motivate employees to achieve the best, but most importantly have the ability to keep the customer at the heart of every decision you make; You are able to interpret and translate customer needs into effective and effortless solutions; You are motivated to work in a fast-paced and rapidly-changing environment; What We Offer: Young, dynamic, international, and fast-growing consulting company; Talented and collaborative team; Modern office in Rome close to the underground of Ottaviano (A line); Unlimited coffee! #J-18808-Ljbffr