FUTURE TALENT - CUSTOMER SERVICE EXPERT

At Tetra Pak, we commit to making food safe and available everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so, we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people, and the planet. Start your career development and become Tetra Pak’s next Future Talent! We are looking for highly motivated new graduates to join us in 2025! The Future Talent Program is a Trainee Program within Tetra Pak. We offer a permanent position starting in September 2025 at our site in Modena. You will onboard an individually designed development program for 18 months connected to a specific position and the Tetra Pak organization. During the program, you will participate in training and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world. This is just the beginning of your Tetra Pak career! You will be based in Modena, Italy but will work in a global arena. What you will do You will become part of Tetra Pak’s Customer Service team that is globally responsible for processes such as Design Management, Order Management, Invoicing, Customer Documentation, and Tetra Pak Digital Platforms. As our new Future Talent – Customer Service Expert you will: Be part of the CSD (Customer Service Design) team that interacts & supports markets with the execution of Customer Service processes. Lead ad hoc tasks to support CSD process implementation and continuous improvement across the organization. Support and participate in ad hoc projects for CSD processes. Support different CSD networks in the markets. Assist the team in addressing the needs and requirements of the markets to continuously drive and improve common ways of working across markets and processes. Support the CSD team with the implementation of new projects & improved ways of working and tools. We believe you have A Master's Degree in Business Administration/Engineering or relevant (Graduated 2024-2025). Possible experience working in a sales, marketing, or communication environment. Fluency in English, written and spoken. Good communication skills, written and spoken. A dynamic person able to build successful relations with stakeholders from different cultures. Analytical skills with a business-oriented mindset. Previous international studies/experience are considered meritorious. We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. A culture that pioneers a spirit of innovation where our industry experts drive visible results. An equal opportunity employment experience that values diversity and inclusion. Market competitive compensation and benefits with flexible working arrangements. Apply Now If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at . This job posting expires on 13th of December 2024. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. #J-18808-Ljbffr