DATA CENTER ENGINEERING TECHNICIAN, DCEO

The Data Center Engineering Operations (DCEO) team is seeking engineers who can deploy, operate, and maintain the facilities (electrical/mechanical systems, control/fire-fighting systems, etc.) and manage related projects at our large-scale, high-density data centers. As a member of this gender and culturally diverse team, you will have a chance to work with exciting technology in a dynamic environment with expanding opportunities. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This is a Mechanical and Electrical (M&E) engineering role, managing infrastructure such as diesel generators, switch gear, UPSs, PDUs, AHUs, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Facilities Manager. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The successful candidate will be accountable for: Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics Enabling the operations organization to deliver 100% up-time on all customer supporting infrastructure Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance with AWS procedures In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough.....) Participation in the successful delivery of build-out and retrofit of Data Center infrastructure Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure. Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management Drafting, updating & maintaining method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO Key job responsibilities Oversee maintenance of mechanical and electrical equipment Perform root cause analysis of equipment failures Troubleshooting of facility and rack-level events Ensure all safety procedures are adhered to while performing work Work 8 hours, 5 days on and 4 days off Take daily operational readings of all mechanical and electrical equipment Management of external vendors To apply, please submit a detailed copy of your CV in English About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Minimum Qualifications: Good verbal and written communication skills in English Apprentice/trades certified or diploma in an Electrical field and key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls) Driving license valid in Italy Preferred Qualifications: 3+ years of experience in operations and on-call support for Data Center facilities / or Mission Critical Plants/ Production facilities An undergraduate degree in a technical field (EE, MechE, IndustrialE); Project Management experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. 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