ACCOUNT EXECUTIVE

Metropolitan City of Milan, Italy Req #625 15 August 2024 Purpose of the job The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLAs. As the Account executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day-to-day account r equirements. You will coordinate the production process and process orders in line with the client brief and the client expectations. This is a fast-paced role dealing with a variety of marketing and commercial print projects. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service. This is an exciting opportunity to join HH Global in an Account Executive role , with training and development opportunities in the client service team . Our client,an international Sporting Brand, is focused on market position in a competitive and innovative retail environment and needs us to support, enhance and drive the success of their in-store execution. Key r esponsibilities Provide s upport to the Account Manager and Senior Account Manager. Take briefs from the client and ensure requirements such as spec and critical dates are captured . Produce detailed specifications for internal and external clients . Brief suppliers on client requirements . Monitor projects to ensure they are delivered to specification, on time and in line with SLAs . Ensure activity is recorded using the designated company tools . Implement new methods and procedures as required . Ensure invoicing procedures are followed . Manage and fulfil client expectations . Manage day to day operational requirements . Build and develop relationships with key stakeholders . Deliver excellent customer service to clients, suppliers and internal stakeholders always showing a ‘can do’ attitude . Knowledge, Skills + Experience Placement e xperience working in an o perational role in marketing, retail , print production or similar Previous e xperience working in retail an advantage Numerate with a strong commercial understanding Ability to manage multiple projects simultaneously to strict timelines in a fast-paced environment Strong time management and prioritisation skills Solution orientated Works collaborativelywith others in pursuit of team goals Is professional, courteous and calm under pressure Keen eye for detail across , achieving the best possible standards We thank all applicants in advance for their interest in this position. HH Global are an equal opportunities employer and welcome all applicants from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law. Please note that we will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to ... Please note that we carry out a variety of pre-employment background checks, which are appropriate for the country that you are based in. These may include some of the following; employment history, right to work, identity and validity of professional qualifications (if applicable) checks. In some countries, criminal background, sanction file and / or CIFAS checks may apply. If you have any questions relating to this, please reach out to ... in the first instance. #J-18808-Ljbffr